Recovery Guide
Vehicle Recovery & Towing: What to Do After a Breakdown
A breakdown is stressful, but the next ten minutes decide how safe — and how costly — it gets. Here's the drill.
We run 24/7 recovery across the cities we serve, and the calls come at 2am on the Motorway or in a Lahore downpour. The families who handle it best are the ones who secure the scene first and panic last. Our vehicle recovery and towing team is built around that first hour.
1. Make the Scene Safe
- Pull to the shoulder or hard shoulder if it still rolls
- Hazard lights on, warning triangle 30–50m behind
- Everyone out and behind the barrier — never stand roadside
- On the Motorway, use the SOS markers to give your location
2. Call Recovery With the Right Detail
Give your exact spot and nearest landmark, the make and model, and whether the car still steers and rolls. If it's on a slope, smoking, or in a ditch, say so — that decides whether we send a wheel-lift or a flatbed, and what rig to bring.
3. Flatbed or Wheel-Lift?
- Flatbed: car sits fully on the bed — safest for AWD, low cars, accidents
- Wheel-lift: front or rear wheels lifted, others roll — fine for short local tows
- We choose based on your car type and the fault, not the price
4. Tell Us Where It Goes
Recovery isn't just "take it away" — tell us the destination: your own mechanic, our yard, or home. We deliver to your chosen point on the agreed route. Hand over the keys, note the odometer on the job sheet, and keep your belongings out of the car.
5. Know the Rate Before It Rolls
Distance, vehicle weight and recovery type set the price. A short local tow is modest; a long flatbed haul costs more. Always ask the rate up front — our transparent pricingmeans no surprise at the workshop gate. If the car later needs transport rather than repair, that's a different job covered by our car carrier service.
Frequently Asked Questions
What should I do first after a breakdown?
Get off the carriageway if you can, switch on hazards and the warning triangle, and stay safe behind the barrier. Then call recovery with your location, landmark and the car's condition.
How does 24/7 recovery work in Pakistan?
You call, we log the job with your location and vehicle, and a flatbed or wheel-lift truck is dispatched. On the Motorway, patrol recovery reaches faster; off-road points may take longer.
Can the recovery truck take my car to my own mechanic?
Yes. Tell us the workshop address when you book. We deliver to your chosen point — your mechanic, our yard, or your home — as long as it's on the agreed route.
What info should I give the recovery team?
Exact location and nearest landmark, make and model, whether it rolls and steers, and any hazard (fire smell, on a slope). This decides the right truck and rig.
How much does a tow cost?
It depends on distance, vehicle weight and recovery type. A short local tow is modest; a long haul with a flatbed costs more. Ask for the rate before the truck rolls — we quote it plainly.
Broke Down? Call Recovery Now
24/7 vehicle recovery and towing across our cities. Sohail Brothers reaches you with the right rig.